Privacy Policy

This Privacy Policy describes, in plain language, how Jurably handles your information. Please read it alongside our Terms of Service.

1. Who we are

Jurably operates a self-help filing service that helps real-estate investors and consumers get documents notarized, filed, and recorded. Jurably is not a law firm and does not provide legal advice. This policy explains how we treat the information you share with us.

2. Information we collect

We collect the information needed to deliver our services, including:

• Account and contact details — your name, email address, phone number, and password.
• Order and document information — the documents you upload (such as a signed purchase contract), the parties named in them, property addresses, legal descriptions, closing dates, and the mailing addresses you confirm.
• Identity verification data — information used by our notary partners to verify signers during online notarization, which may include a government ID image and knowledge-based verification results handled by those partners.
• Payment information — processed by our payment provider; we do not store full card numbers on our own systems.
• Usage and device data — log data, IP address, browser type, and interactions with the platform, collected to operate and improve the service.

3. How we use your information

• To provide the services you request — notarizing, mailing, filing, and recording your documents.
• To read the documents you upload and fill in your filing details, which you then check and correct before anything is signed.
• To verify identities and help prevent fraud, including confirming that a filing is based on a genuine, executed contract.
• To process payments and pass through government and vendor fees.
• To send transactional updates, such as recording confirmations, instrument numbers, and renewal or expiration reminders.
• To operate, secure, troubleshoot, and improve the platform.
• To comply with legal obligations and enforce our terms.

4. Third parties we share with

Delivering an order requires sharing certain information with the independent providers who carry out each step. These may include:

• Online notary partner — to verify signers and notarize documents by video.
• Certified-mail and courier providers — to send required notices and produce proof of mailing.
• County recording offices — the destination of record for documents you choose to record; recorded documents typically become part of the public record.
• AI document-reading services — to read the contract or recorded document you upload and pull out the details for your filing. They receive the document and our instructions for reading it, nothing else from your account.
• Payment processors — to handle transactions securely.
• Infrastructure and analytics vendors — hosting, storage, and product analytics that help us run the platform.

We share only what each provider needs to perform its function. We do not sell your personal information. We may also disclose information when required by law or to protect our rights, users, or the public.

5. Public records

When you instruct us to record a document with a county, that document — and the information it contains — generally becomes a public record maintained by the county, outside Jurably's control. Consider this before submitting a filing.

6. Data retention

We keep your information for as long as needed to provide the services, maintain records of completed filings, comply with legal and recordkeeping obligations, and resolve disputes. Retention periods may be extended where a longer period is required by law.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information, including encryption in transit and access controls. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

8. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to object to certain processing. To make a request, contact us using the details below. We will respond consistent with applicable law. You can also opt out of non-essential marketing messages at any time.

9. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used. You can control cookies through your browser settings, though some features may not work without them.

10. Children's privacy

Jurably is not directed to children under 18, and we do not knowingly collect personal information from them.

11. Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date above and, where appropriate, provide additional notice.

12. Contact

Questions or privacy requests? Reach us through jurably.com/contact.